Rates and Payment Terms

A flat hourly rate of $45 is charged for all secretarial services. Design and layout for Web or Print is charged at $55 per hour. I am not currently registered for GST, so there are no extra charges to the hourly rate or any outlays incurred.

Save money by using Marie Chandler, virtual assistant at Office Support OnlineOngoing or long term assignment may attract discount rates or a fixed price can be negotiated per job if preferred. A minimum fee of one hour is charged, then charges are calculated in increments of 10 minutes.

All prices are quoted in Australian Dollars. An invoice/receipt will be issued on completion of work, or as agreed between the parties. Payment terms are strictly fourteen (14) days from the date of invoice. Non-payment of your invoice may incur penalty fees.

Any outlays and expenses incurred such as phone calls, couriers, postage, printing, photo printing, travel for pickup and delivery will be charged at cost and detailed on an itemised account.

I aim to provide a reasonable return time for your work. Should your job be urgent, please advise at the time of booking. A small surcharge may be charged if other client work needs to be reorganised.

Methods of payment accepted are:

- Bank Deposit - this is the preferred method of payment for Australian clients. Bank details are supplied on invoice.
- Money Order - Australia Post money order is an alternative payment method for Australian clients.
  Please note: Australia Post charges a small fee, which is payable by the client in addition to invoice total.
- PAYPAL - this is the preferred method of payment for international clients. PayPal fees are payble by the client.
  Should you require this payment method, please contact me and I will issue a Payment Request through PayPal.
- Personal Cheques - through prior arrangement only.